Shipping may take a little longer as you need to send us the shoes first. We will make the repair and then send the shoes back. Overall, you should expect a processing time of around 5-8 working days, with the repair itself usually taking 3 working days.
I. Purchase and delivery to the workshop
To request a repair, please select the desired service and fill out the corresponding form. Send the form together with your shoes to: Pipen 5, 39031 Bruneck, South Tyrol, Italy.
II. Production of your repair
After receiving your form and the shoes, we will start the repair immediately. The repair is usually completed within 5 working days.
III. Enjoy shoes again
Soon you will be able to enjoy the full comfort and functionality of your shoes or insoles again while helping to conserve resources.
Repairing is not only sustainable, but also a service that many people are not yet aware of. It offers numerous benefits, especially for the environment. That's why FeetF1rst is now starting again to highlight the benefits of repair and reuse!
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right of return
Learn moreNot satisfied or adjustment issues? No problem! We accept returns up to 20 days after receipt.
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Flexible payment
Learn moreFeetF1rst offers all common payment methods, including credit card, PayPal, Google Pay, Apple Pay and many more.
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Telephone & Email Support
Learn moreOur customer support is available to assist you by phone or email.
We are happy to help you.
