I. PURCHASE AND SHIPPING TO THE WORKSHOP
To request a repair, please select the desired service and fill out the corresponding form. Send the form together with your shoes to: Pipen 5, 39031 Bruneck, South Tyrol, Italy.
II. PRODUCTION OF YOUR REPAIR
Once we have received your form with the shoes, we will start processing your repair immediately. You can expect completion within 5 working days.
III. SHOES BACK IN TOP FORM
Once your repair is complete, your shoes will be sent straight to you. This means you can quickly enjoy the comfort and functionality again and have made a valuable contribution to sustainability.
The processing time for repairs includes shipping your shoes to us , professional repair within 5 working days and return shipping; in total you should expect 5-8 working days.
Repairing is not only sustainable , but also a service that many people are not yet aware of.
It offers numerous benefits , especially for the environment , so FeetF1rst is now launching again to highlight the benefits of repair and reuse!
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right of return
Learn moreNot satisfied or adjustment issues? No problem! We accept returns up to 20 days after receipt.
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Flexible payment
Learn moreFeetF1rst offers all common payment methods, including credit card, PayPal, Google Pay, Apple Pay and many more.
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Telephone & Email Support
Learn moreOur customer support is available to assist you by phone or email.
We are happy to help you.
