Rechtliches

Terms and Conditions

01

Scope

These General Terms and Conditions (hereinafter referred to as "GTC") apply in the version valid at the time of the order to all purchase contracts concluded via our webshop feetfirst.com between:

FeetF1rst SRLS
Via Pipen 5
39031 Brunico - Frazione San Giorgio (BZ), Italy
Telephone: +39 366 508 7742
PEC: feetf1rst@legalmail.it
REA: BZ - 244808
VAT ID: IT03298580212

These terms and conditions apply only if you are acting as a consumer within the meaning of Article 3 of the Consumer Code. In particular, Articles 45 et seq. of Legislative Decree No. 206 of 6 September 2005 (Consumer Code) apply.

The contract language is German, English or Italian.

02

Ordering process and contract conclusion

The products displayed in the webshop constitute a non-binding invitation to submit a purchase offer.

You can select the desired items via the shopping cart and enter your data as well as choose the shipping and payment method during the ordering process.

Before completing your order, you will receive an order summary with all relevant information, including taxes and any shipping costs.

By clicking the "Place order" button, you are submitting a binding offer. Changes can be made at any time beforehand. You will then receive an order confirmation via email.

The contract confirmation will be provided on a durable medium - at the latest upon delivery of the goods.

03

Prices, costs and payment

All prices include statutory VAT and any applicable shipping costs, as stated in the webshop.

Accepted payment methods: Card payment, PayPal, Meta Pay, Amazon Pay, Google Pay.

04

Delivery of goods

Delivery is only available to the following countries: Italy, Austria, Germany, France, Netherlands, Poland, Portugal, Spain.

Unless otherwise stated, delivery will take place within 30 days of the conclusion of the contract, in accordance with Article 61 of the Consumer Code.

If delivery is not made on time, you can set a reasonable grace period. If this also proves unsuccessful, you have the right to withdraw from the contract and, if applicable, claim damages.

A grace period is not required if:

  • (a) we refuse delivery;
  • (b) the delivery time is significant;
  • (c) You have informed us in advance of a fixed delivery deadline.

05

Statutory warranty and right of withdrawal

The statutory warranty applies in accordance with Article 133 of the Consumer Code for defects that become apparent within two years of delivery.

The right of withdrawal pursuant to Article 52 of the Consumer Code applies. Details can be found in the separate cancellation policy.

06

Applicable Law and Dispute Resolution

Italian law applies. Consumer protection rights under the country of residence remain unaffected.

EU platform for online dispute resolution:
https://ec.europa.eu/consumers/odr

Email: info@feetf1rst.com

Participation in alternative dispute resolution procedures is not planned.